If you have ever wondered what is a better solution and is more cost effective, look no further for the low down on what the carriers dont want you to know.
Insurance - All U.S carriers offer a third party insurance program that works like any insurance you can think of. The customer pays a monthly premium of between $5 and $13 and than pays a deductible which varies from $50-$300. Anyone doing the math so far can figure out that a replacement screen can cost as much as $700 over a two year period of device ownership.
Repair - There are lots of independent repair stores that offer repair services for most major brands of smartphones and tablets. An average screen repair by us typically cost our customers around $150. That price in most cases also includes a tempered glass screen protector and a case.
For example: a very popular device to have fixed these days is the iPhone 6. We charge $109 for the screen repair plus $29 for a case and tempered glass . For less than $150, a customer can walk in and walk out within 30 minutes with a working phone that is now also fully protected to minimize the possibility of another break.
Data transfers/data loss. - While a replacement device guarantees the customer transfer data between devices to minimize loss, the repair of the device has virtually no data loss. With proper procedures, training and experience, we have been able to minimize the data loss and downtime that results from a broken screen or simple power issues.
Time - Insurance providers have streamlined the claims process but require a claim to be filed along with filing a affidavit and other legal paperwork which only lengthens the amount of downtime. Repairs on the other hand can typically be done within 30 minutes for most flagship phones. We have started to stock more parts for entry level and mid tier devices which helps in getting customers their fixed devices back in their hands as quickly as possible.
Conclusion - Everyone is free to draw their own conclusions from this but to us the choice is clear. Drop the insurance to the lowest amount possible to cover liquid damage or theft. Only file insurance claims for those two things. Everything else can be fixed most of the time for cheaper and definitely a lot faster.